Zappos is an online store that sells shoes and other items. They have a huge selection and are very efficient. I heard Alfred Lin speak at the Real Estate Connect Conference in San Francisco in August of this year and I was very impressed. He talked about what his company sells, which one would imagine was shoes but instead he said that Zappo’s sells happiness. Zappo’s mission is for their customers to be happy. So everything they do is with this in mind!

This led me to think of the real estate business and what we sell . One might think it is property but I would say we sell the experience. Think about what your customers experience with you. What sets their experience with you apart from the rest?

These are Zappos 10 Core Values. We can use them for our business as well. I encourage you to take a look at them and think about how you can utilize them to better attend to your own business. or better yet come up with your own.

Send me a list of YOUR values.

1. Deliver WOW Through Service
2. Embrace and Drive Change
3. Create Fun and A Little Weirdness
4. Be Adventurous, Creative, and Open-Minded
5. Pursue Growth and Learning
6. Build Open and Honest Relationships With Communication
7. Build a Positive Team and Family Spirit
8. Do More With Less
9. Be Passionate and Determined
10. Be Humble

Are you looking to buy? It is easy to find Aventuraq condos or homes  for sale on the Internet. You can also find information like the one I am posting below. What does that information mean? How should we read it.

Which would be the best offer? Are you a market insider?  How can you beat other buyers? These an other questions might come to your mind. And the answer is … Internet is great but a savvy buyer will still seek the help of a seasoned broker.

Market Report for Condos f in for August 2009

 

At this point Prices in Aventura for Condos for sale are in a plateau. Buyers looking for deals and opportunities in the Aventura market are now taking action and we see a more active market.

If the market action index begins to move up, we will see a shift towards a Seller’s market for the City of Aventura and a reduced number of condos for sale; although this may still take some time.

Local conditions are still int he Buyer’s market zone with a large inventory available of condos for sale in Aventura, Fl at the current sales rate.

Quartiles for Aventura Condos - August 2009

 

ADRIANA FAERMAN – REAL ESTATE SIMPLY BETTER

 Broker Associate, REO Certified – faerman.a@ewm.com | 305-773-0253

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