Knowledge • Technology • Commitment

Google: Not Just A Search Engine

Sure we use it to look up almost anything on the web today, and it has even made its way into everyday lingo. What exactly am I talking about? Google of course! This Internet phenomenon has become a part of our daily lives, and if you really think about it most of our lives would quickly turn into chaos if Google were to suddenly disappear.  Yet there are other reasons to love Google and it pertains to your real estate business. Here are a few reasons why Google is not just a search engine.

Google Analytics – This great tool allows you to analyze the traffic on your website. The way the program works is it tells you were the website visits come from and what they are looking at when they visit your site. This is great for customizing your marketing towards what your readers want.

Google Trends- With Google Trends you are able to see a daily list of the hottest trends. You are also able to search avarious websites and see what scope of your market is interested in.

Google Sitemaps- This is in the event that you want your information on the web quickly. The way this program works is it will quickly post your new pages on the Google index quickly.

Google Docs- This is a great tool to have if you are constantly on the go. A Google doc allows you to create documents, spreadsheets and presentations while giving the convenience of sharing and collaborating them in real time. You can also access them from any place since these documents will be web based.

Google Alerts-Here is how it works. You set up a query list of relevant topics that you’d like updates on. Any time something is mentioned with those particular guidelines you get an email notification regarding those topics. This is great for keeping up with competitors, your products and even to do market research.

Google Buzz- Yet another social media tool, Google Buzz works directly from your Gmail account. It is intended to start conversations about your interests. Best of all you don’t have to go out and scout new “friends” since it works through your email. You can also link it up to your twitter and access it via your smart phone (i.e. Iphone and Android).

Google Translate- As a realtor you know that business can come from anywhere and you should not limit your potential gain because of a small language problem. Google Translate allows you to set up your website or blog in 51 different languages. The only thing you need to do is install the program it will automatically show a translation toolbar if the visitor happens to speak a different language than you.

With the variety of services that Google has to offer it is difficult to showcase them all here. Among some others that may prove useful are Google Earth, Google Adwords, Google place and maps, just to name a few. If you find yourself working out of a complete virtual office more and more everyday these handy tools are sure to make your business more efficient and enjoyable.

Facebook Pages: What to Consider When Having One

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Facebook pages are becoming more and more popular as businesses start infiltrating Facebook. Like every other social media outlet there are a few things to make sure you have and a few that it would be best to avoid. Here are a few tips on making sure your fan page is working for you and not against you.

What Not to Do

  1. Have Nothing to Offer: Fan pages were created for celebrities, businesses and important causes. Before starting a page consider why people would want to become fans of your page. Make sure the page offers something of value to the community.
  2. Try to Have All the Control: Facebook is a platform to engage in a conversation. Don’t delete negative comments or try to control the flow of conversation your page. You can certainly guide your fans, but don’t rain on the conversation parade.
  3. Applications:  These can be great when integrated on your page. Now the bad part is when you add them without knowing how to work them, or add them simply for the sake of adding them. Avoid making your page a mess with all those apps. The rule of thumb is don’t add then unless you are prepared to keep up with them.
  4. Automate Your Page: This isn’t like a blog or twitter account where you can automate your responses and interactions. People become a fan to be able to engage with you. Be present for your fans and they will make your page successful.
  5. Formulated Responses: Ever consider how impersonal a scripted conversation is? Now very fun, huh? That is exactly why making your responses a little more personal will go a very long way in ensuring the success of your page. Just because you don’t see the fan face-to-face doesn’t mean you can get away with not establishing a good relationship. Treat the page as if you were having intimate conversations with your fans.

What Does Work

  1. Show Your Human Side: Sure everything is online now, sure life is limiting human interactions less and less (i.e. iPods, electronic banking and texting instead of calling), but that does not mean you should forget your human side. Be present for your fans and be real. Check your page often and respond to message and comments in a timely manner that is priceless. And remember to represent the brand well and mind your manners.
  2. Tech Support: This applies to those who choose to have applications on their page. If something goes wrong, make sure you know how to fix it. Nothing is more frustrating than nonfunctioning apps. That could lead to many fans abandoning your page. No tech support, equals no page love.
  3. Guiding the Show: You can offer suggestions; give resources, and even redirect. Just don’t treat your page like a strict professor. This is a place to have fun and allow interactions to flow naturally and freely.

The Basics of Your Page

  1. Fun: Have fun with your page. Social media that it doesn’t have to be boring, that is what is so great about it. Try having contests, giveaways and even polls.
  2. Visual Media: Who wants to visit a page swamped with text? No one. So feel free to add photos and videos. Show up on the images, perhaps even on the videos to add a touch of personalization.
  3. Engage: Don’t be afraid to ask questions. People love to give their opinions so give them something to comment about. And don’t forget to thank the fans.
  4. Have a Consistent Message: Make sure to plan out your posts. It should be more than once a day and have a variety of information to be successful.
  5. Landing Page: This is important because it is the first thing fans visit when they find your page. You can customize it to fit your needs but make sure it is something that will engage visitors.

Via: InMan, WebWorkerDaily

NutshellMail: Get Yourself Organized

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Keeping up with all your social media outlets gets easier with NutshellMail. This is a must have service for anyone who has become a professional technology juggler. How it works is NutshellMail allows you to consolidate all your social media accounts into one mail message.  A summary of all your social media alerts will be sent directly to your main email account, where you can then interactively manage it all without having to deal with checking all your other accounts.

NutshellMail supports Facebook, Twitter, LinkedIn, Myspace, Gmail and many more. It is a great tool to keep connected and build on all your media sites.  The best part is that you can schedule it to be sent on your own schedule. So let’s say you prefer to do all your blogging, chatting and facebooking in the morning, then you can set it up so that all those messages don’t bombard you during the day, and a nice neat message alerts you in the morning. Better yet, you can receive summaries of email messages from your lesser-used accounts.

Among the other features is the ability to tweet, reply, retweet and DM from your email inbox.  In a nutshell you have an electronic organizer for your social media outlets. Now you can move to more important things like getting that home off the market.

How Much Is Too Much?

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It is easy to figure out when you are over sharing in a face-to-face conversation.  It is even easier to figure it out when you are dealing with a business marketing situation. But what happens when the business mixes with the social and the line between the personal and business blurs? How much is too much? Here are some tips on what information you might want to hold back, and what information you shouldn’t hold back.

Hold Back:

It’s pretty obvious what not to share like your personal information, health history or details on your relationship. But what about other things that seem harmless like stuff about your family? Those details depend on your personal level of comfort, but then again consider your audience and that in the end this is for business. While we are at it let’s steer clear of volatile subjects such as politics and religion. There is a time and a place for that. And I absolutely know that you would never under any circumstances make your home address public information, for your whole networking sites to see. Avoid posting photos or comments about how wild your weekends are or salacious gossip. Facebook users don’t post updates on what your Mafia Wars or Farmville pets are up to.

Feel Free to Share:

So what information can we include without sounding like a boring business presentation? Plenty! How about some information about what you do? What do you specialize in? How long have you been doing it? Talk about some of the organizations you are a part of. It is okay to have a little fun, share some thoughts on that fabulous restaurant you found hidden away in your favorite neighborhood, or stories about your recent trips. If you find it interesting, they will find it interesting because your passion will shine through your words.

Now some of us maybe a little more open than others. For those of you that are consider this before posting. I suggest getting some feedback from a trusted confidant. Sometimes saying it out loud helps. And for the rest of us just follow this rule of thumb, would you share that information with someone you just met? If not, then don’t post it. Or simply follow your gut; if you aren’t comfortable saying it, then you probably shouldn’t post it on your social media sites.

Via: InMan News

Tweet Your Way to More Clients

Twitter

So you did it, you went ahead and started a twitter account for your business. Now what? While you probably won’t be tweeting about your breakfast options, or that funny comment you heard at happy hour you can still add your own personal touch.  Twitter is a great tool for sending out real time information to your followers, and can be effectively used in localized situations, such as for a real estate professional. So here are some things to consider.

Custom Feeds Are Key- So you figured freely posting live information would be a breeze, just hastily type a sentence or two and voila ! Instant communication to the world. Well my friend, you would be wrong. Take the time to customize your feeds. No one will read what you have to say if you are not reading what he/she are tweeting. You can find people by using the Twitter directory.

Stay Organized- Just like you group your phone numbers on your smart phones you should also categorize those you follow on twitter, fellow realtors, real estate enthusiast, you can even follow real estate publications in your area.

Get Localized- Just because there is a plethora of information out there does not mean you have to stay tuned to everything. Get yourself localized by finding out who is tweeting in your area. Real Estate is all about location and tweeting can help you stay on top of fellow realtors and new happenings in your area.

Mind Your Manners: Survive the Tweeting World

Remember that tweeting has it own set of rules, so keep these in mind when tweeting for business purposes.

1.Re-tweet: When you Re-Tweet (repost someone else’s comment) you are A.) commenting on something you like (which is always great) and B.) you are allowing your audience to exponentially grow.

To Re-tweet: Click “Re-Tweet” button next to a message you like and want to share with your followers, or simply just copy and past the message, don’t forget to add RT @ _____ (that would be the person you are re-tweeting).

2.Be thankful: For all those who mention you, make sure to thank them. You can check to see who mentions you by clicking on the @_ _ _ button on your home page. And do it every day, yes tweeting is a constant so be prepared to stay on top of what is going on.

And also make sure to respond to those direct messages you get, just say thanks. Beware, don’t start sending those annoying spam messages it is an easy way to lose followers and quickly.

3.Sharing is Caring: Don’t shy away from being personal and letting your spunky personality shine, after all this is twitter and it is all about connecting with people. Be genuine and in no time finding material to tweet about will be a breeze.

Social Media is a fun and personal way to keep your business growing. What are some other things that you have found helpful when using twitter?

Source: Inman News

 

Think Social Media is For You?

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With all the marketing tools available nowadays it can be difficult to decide which is best for you. Although Social Media has dominated the networking scene, it may not be for everyone.

Like all marketing tools you must first decide what you want to achieve by going the social media route. Yes, you may be able to reach large amounts of people by going this way, yes you will be able to quickly relay time sensitive information, but consider the time and dedication you must put into it.

Luxury Insights offers these tips when planning out your social media approach.

  • Positioning
    Know your desired positioning.  Be on message for your target market.  Own your niche and communicate appropriately.
  • Professionalism
    Demonstrate your market expertise, professionalism, and competence.  Be ethical.
  • Personality
    Be memorable–do business with style.  Be human and personable.
  • Persistence
    Social media is increasingly time and location-based.  It’s not a one-shot deal, but more likely an ongoing commitment to publishing content on a regular basis.  It will require patience, focus, and persistence.

Are you up for the challenge? Remember social media was created to express your individuality. Think about your personality and feel free to show it off. Before beginning lets revert back to those early marketing classes.  Remember the SMART goal setting rules?

S- Specific

M-Measurable

A-Attainable

R- Realistic/Relevant

T- Time-bound

No matter what marketing route you choose, this will help you stay on target.

Geo-Fencing Technology Enhances Real Estate Marketing

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Technology has brought us some pretty amazing things. Yet, for the real estate industry it has proven to be indispensable in marketing campaigns. Brace yourselves for a new wave of marketing tools designed to bring the homes directly to the buyer.

Imagine yourself driving down your favorite neighborhood. You begin to think this place is great, I wonder if there are any homes for sale, and suddenly your phone goes off.  You automatically have alerts on homes for sale in the area. As easy as turning on your phone, valuable real estate information has been complied for you specifically with the neighborhood you are in.  How is this possible? With “location-based” applications of course.

Thanks to the good people at Placecast, who have created an application called ShopAlerts, real estate marketing has reach a whole new level. This is how it works: Once the application is started on your mobile the gps technology in the phone will determine your location. Then the application will compile data from the set area and automatically send it to your mobile phone. Originally this application was intended for stores. So if a client regularly shopped at Saks Fifth Avenue, any time they would pass by the store, deals, new products and special promotions would automatically be sent to them.

This technology called “geo-fencing” can easily be translated into real estate marketing; defined areas of any location known as “fields” are set to trigger alerts to the mobile phone, therefore making the marketing campaigns personalized to a specific client.

Talk about instant gratification. Realtors will be able to set up entire marketing campaigns directly from their phones and computers, plus have it automatically sent to industry insiders. That is some pretty powerful marketing if you ask me.

For more information on location-based technology check out www.transparentre.com and www.realestatemarketingblog.org.

Tips for Realtors to Writing Effective Ad Copy

 

Let’s face it in this fast-paced kind of e-world attracting the right clients to a property has become increasingly difficult. Attention spans are not what they used to be. However, there are a few tried and true tactics to keep your real estate listing from falling into the gutters of real estate oblivion.

 

Visual Appeal

 

You wouldn’t put a listing up with out enhancing its visual appeal, so don’t forget about it in the ad copy. This is the property’s calling card, it needs to be easy to read, clear and concise. Formatting your ad copy is one of the easiest things to do when trying to grab a buyer’s attention.

 

  • Don’t use all capital letters or all lower case letters.
  • Break up big blocks of text. Studies have shown that buyers tend to read the first few sentences and headlines of ads. Make sure your most pertinent information is placed in the beginning.
  • Include Heading and Subheadings
  • A picture is a worth a thousand words. Don’t be afraid to include images, just make sure they reflect what your text is saying. If you describe a staircase, show the picture.

 

Literary Appeal

 

Everyone loves a good story. Writing students are often urged to show rather than tell. This is a great tool to use for advertising a property. Find the home’s “story” and place the reader in it. What makes this home special? Even something as simple as a new stovetop can be used as selling point. Realtor Magazine suggests asking the sellers to tell you what they will miss most about their home. By emphasizing the positive aspects of a home a buyer is more likely to consider the listing.

 

Avoid using puffery. Puffery is described as flattering, often-exaggerated praise and publicity, especially when used for promotional purposes. The fine line between creative use of information and puffery can be avoided by including both the positive and negative aspects of a home. Don’t be afraid to include a potential negative instead try show it in a positive light.

 

Know Your Market

 

Not everyone is going to be a fit for every home. Avoid generalizing a property by focusing on the target buyer, rather than generalizing. Consider the neighborhood, the lifestyle of that person who would want that type of property. Readers will respond better if they feel they can relate,  good copy will consider the client’s personality. For example, an ad for a loft in the middle of the art district could include points an artist will appreciate like great lighting, and perhaps an easily accessible sink to rinse out used brushes.

 

Take the time to be a little creative. With a few simple adjustments any home can be written to attract its rightful new owner. For detailed samples on telling the story visit Laurie Moore-Moore’s tips on ad copy at: http://www.luxuryhomemarketing.com/real-estate-agents/home.html

How to Start your own Blog

Keep it Simple

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These days its very easy to start your own blog. There are many platforms like Wordpress or  Blogger, where you can go in pick a template & start designing your own blog. Or you can hire a company that will design your blog using one of those platforms. It’s all a matter of time & money!

I think the simpler the blog the better, what really counts is the information you share. The information you share is called your content .

Here are some tips on developing content for your blog

  1. First ask yourself who is your audience, are they buyers & sellers of real estate or another sector of the market?  You will be writing for them so you will need to put yourself in their place and figure out what is important to them.
  2. Read other blogs in your industry & see what others are blogging about.
  3. Your writing does not have to be perfect it should be as if you were having a conversation.
  4. Write about your property listings or someone elses!
  5. Write about events in your community

Offer help, be consistent, add value. This is what you do anyway. Now you are doing it online for the world to see !

Why Look at Zappo’s Core Values ?

What are your Core Values ?

Zappos is an online store that sells shoes and other items. They have a huge selection and are very efficient. I heard Alfred Lin speak at the Real Estate Connect Conference in San Francisco in August of this year and I was very impressed. He talked about what his company sells, which one would imagine was shoes but instead he said that Zappo’s sells happiness. Zappo’s mission is for their customers to be happy. So everything they do is with this in mind!

This led me to think of the real estate business and what we sell . One might think it is property but I would say we sell the experience. Think about what your customers experience with you. What sets their experience with you apart from the rest?

These are Zappos 10 Core Values. We can use them for our business as well. I encourage you to take a look at them and think about how you can utilize them to better attend to your own business. or better yet come up with your own.

Send me a list of YOUR values.

  1. Deliver WOW Through Service
  2. Embrace and Drive Change
  3. Create Fun and A Little Weirdness
  4. Be Adventurous, Creative, and Open-Minded
  5. Pursue Growth and Learning
  6. Build Open and Honest Relationships With Communication
  7. Build a Positive Team and Family Spirit
  8. Do More With Less
  9. Be Passionate and Determined
  10. Be Humble